Customer care
Shipping Policy
Where We Ship
We deliver to the 50 United States and Washington, DC. U.S. territories and other countries are outside our delivery area. A worldwide country selector is available at checkout, but only supported U.S. destinations can proceed.
Free Standard Shipping
All orders receive free standard shipping. No expedited service is offered.
Handling and Transit
Handling takes 1–2 business days. Transit takes an estimated 3–4 business days after dispatch. The combined estimated delivery time is 4–6 business days; this is an estimate, not a guaranteed arrival date.
Order Cutoff and Business Days
The daily cutoff is 07:00 PM Central Standard Time, fixed at GMT−06:00 throughout the year and not adjusted for daylight saving time. Business days are Monday–Friday, excluding U.S. federal holidays. Orders placed before the cutoff on a business day enter the handling period that day. Orders placed after the cutoff, on weekends or on holidays enter the handling period on the next business day.
Delivery Questions
Please provide a complete delivery address. If a parcel arrives damaged, is incorrect or appears delayed, contact [email protected] with your order information so we can help.